I Met a 32-Year-Old Real Estate Agent at a Medicare Event. She Had No Idea Medicaid Applied to Her.

What would you do if the health insurance you’d been paying for every single month started to feel less like a safety net and more…

I Met a 32-Year-Old Real Estate Agent at a Medicare Event. She Had No Idea Medicaid Applied to Her.
I Met a 32-Year-Old Real Estate Agent at a Medicare Event. She Had No Idea Medicaid Applied to Her.

What would you do if the health insurance you’d been paying for every single month started to feel less like a safety net and more like a bill you couldn’t justify?

I was covering a Medicare enrollment event at the Enoch Pratt Free Library’s branch on North Avenue in Baltimore on a rainy Thursday afternoon in late March 2026. The room was mostly filled with retirees — people flipping through brochures, asking volunteers about Part D premiums and 2026 cost-of-living adjustments. And then Estelle Andersen walked in.

She was 32 years old, wearing a blazer she’d clearly come from a showing in, and she had a look on her face I recognized immediately: the slightly panicked expression of someone who has just realized they don’t understand something they probably should. She made a beeline for one of the counselors, got redirected, then caught my eye across the table. “Can I ask you something?” she said. “Is Medicaid the same thing as Medicare? Because I’m pretty sure I’ve been confusing them for years.”

That question — and the story behind it — is what kept us talking for two hours in a corner of that library long after most of the other attendees had gone home.

When Commission Checks Stop Coming In Reliably

Estelle Andersen is a licensed real estate agent who has worked the Baltimore market since 2019. When I sat down with her, she described 2023 as her best year — she closed enough deals to gross approximately $74,000. Then the market shifted. Rising interest rates cooled buyer demand, inventory stayed tight, and her commissions started drying up. By the end of 2025, she told me, her gross income had fallen to roughly $41,000.

She is also the primary financial support for her younger brother, Marcus, a junior at Towson University. She covers about $600 a month toward his tuition gap — the difference between his financial aid and his actual costs. That is $7,200 a year off the top, before any of her own expenses.

$41K
Estelle’s gross income in 2025, down from $74K in 2023

$387/mo
Her monthly ACA marketplace health insurance premium in early 2026

On top of that, her rowhouse in West Baltimore needs a new roof. She received an estimate in February 2026 of $14,200, with no savings earmarked for repairs. She told me she had been putting it off for two years, patching leaks with buckets when it rains hard.

“I’m not in crisis,” she said carefully, “but I’m also not fine. I feel like I’m one bad month away from having to choose between my brother’s tuition and my own health insurance.”

Medicare, Medicaid — and Why So Many People Get Them Wrong

The confusion between Medicare and Medicaid is extraordinarily common — and the two programs are genuinely distinct. According to HHS.gov, Medicare primarily serves adults over 65 and individuals with qualifying disabilities, while Medicaid serves low-income individuals and families of any age. Estelle, at 32 with no qualifying disability, would not be eligible for Medicare — but her income situation meant Medicaid was very much worth examining.

When I explained this distinction to her that evening, something visibly shifted in her expression. She had assumed Medicaid was reserved for people who were dramatically poorer than she was, or for the elderly who had exhausted other resources. Neither assumption holds up.

⚠ IMPORTANT
Medicare and Medicaid are two separate federal programs with different eligibility rules. Medicare is age- and disability-based. Medicaid is income-based and can cover people of any age — including working adults in their 20s and 30s. Many states, including Maryland, have expanded Medicaid eligibility under the Affordable Care Act to cover adults earning up to 138% of the Federal Poverty Level.

To determine Medicaid eligibility, states use a measure called Modified Adjusted Gross Income, or MAGI — which includes adjusted gross income plus certain additions like untaxed Social Security benefits and tax-exempt interest. For a single adult in Maryland in 2026, the Medicaid expansion threshold sits at roughly $20,783 per year. Estelle’s income of $41,000 placed her above that line — but it also positioned her for meaningful ACA marketplace subsidies she had never claimed.

Program Who It Covers Eligibility Based On
Medicare Adults 65+, qualifying disabled individuals Age or disability status
Medicaid Low-income individuals and families, any age Income (MAGI)
ACA Marketplace Anyone without employer or public coverage Income — subsidies available on a sliding scale

What Estelle Found Out — and What She Didn’t Know to Ask

One of the library’s benefits counselors eventually sat with us and walked Estelle through exactly what she was paying for. Her ACA plan carried a $387 monthly premium and a $4,500 annual deductible. As a self-employed real estate agent, she had selected it during open enrollment in late 2024 without accounting for how significantly her projected income might fall in 2025.

As Estelle explained it to me: “I picked a plan based on what I thought I’d earn. Then the market got slow, and I just kept paying the same premium. It never occurred to me to go back and update my income estimate.”

That single oversight had real financial consequences. ACA premium tax credits are calculated on projected annual income. When actual income comes in lower than projected, the difference can be reconciled at tax time — but you can also report an income change during the year to access the updated subsidy immediately. According to Medicare.gov, Medicaid additionally covers benefits that Medicare does not typically include, such as nursing home care and personal care services — but for Estelle, the immediate issue was simply the monthly premium draining her checking account.

“I’ve been paying almost $4,700 a year for a plan with a $4,500 deductible. So effectively I’m paying close to $9,200 before insurance actually does anything serious for me. That math is terrible, and I just never sat down and looked at it.”
— Estelle Andersen, real estate agent, Baltimore, MD

The counselor confirmed Estelle was above Maryland’s Medicaid income threshold — but also flagged that for a self-employed worker whose income fluctuates, that calculation could shift in any given year. Estelle left with a stack of papers and a follow-up appointment to review her marketplace options with updated income figures.

The 2026 Medicare Landscape — and Why Estelle Needed to Understand It for Her Mother

Estelle had walked into that library event partly for herself and partly for her mother, who turns 65 in July 2026. Her mother had been asking her questions she couldn’t answer, and Estelle had been trying to piece together the answers from Google searches at midnight. That is not an unusual situation — adult children often become the de facto Medicare researchers for aging parents.

The 2026 Medicare environment is changing in meaningful ways. According to SSA.gov’s COLA information, Social Security beneficiaries are receiving a 2.8% cost-of-living adjustment in 2026. But that gain is being partially offset by rising Medicare Part B premiums. Nearly six million Medicare enrollees are also subject to IRMAA — Income-Related Monthly Adjustment Amounts — surcharges applied to higher-income beneficiaries that are increasing in 2026 as well.

KEY TAKEAWAY
Social Security’s 2026 COLA of 2.8% is a net positive for beneficiaries — but rising Medicare Part B premiums and IRMAA surcharges will reduce the real-dollar gain for many enrollees. Anyone approaching 65, or helping a family member navigate Medicare enrollment, needs to account for both sides of that equation.

Estelle told me her mother was still working part-time and wasn’t sure if that changed her enrollment timeline. “I didn’t know if working past 65 meant she could skip Medicare for a while, or if she’d get penalized for waiting. I didn’t know who to call,” she said. Those are the kinds of questions a certified benefits counselor — not a daughter triangulating from search results — is positioned to answer accurately.

What I found striking about Estelle’s situation was the sheer number of things she was managing simultaneously: a declining small business, $600 a month toward her brother’s tuition, a $14,200 roof estimate with no repair fund, and the unpaid role of family benefits navigator. None of those responsibilities arrived with instructions.

Where Estelle Stands Three Weeks Later

When I followed up with Estelle in mid-April 2026, she had completed a benefits review with a certified application counselor through Maryland Health Connection, the state’s ACA marketplace. The preliminary finding was that with her corrected 2025 income, her monthly premium could drop to somewhere between $90 and $130 — a reduction of roughly $260 to $297 per month, pending final verification of her self-employment earnings.

She had not resolved the roof situation. The $14,200 estimate was still sitting on her kitchen counter, she told me, “under a magnet shaped like a crab.” But she felt measurably less stuck than she had the afternoon she walked into that library.

“I think what bothered me most was feeling like this stuff was designed to be confusing. Who names two programs Medicare and Medicaid and acts like that’s fine? I walked into a room full of resources and I still almost walked out without the right information.”
— Estelle Andersen, Baltimore, MD

She is also looking into whether Marcus might qualify for a state health program while he finishes school — one more thread she hadn’t thought to pull before that Thursday evening. And she has a new side hustle in the works: renting out a spare room through a short-term rental arrangement, hoping to put enough aside for the roof before another Baltimore winter arrives.

Whether that plan comes together is an open question. But sitting across from Estelle in that library — watching her absorb information she’d never had access to before — I kept thinking about how many other people walk past these enrollment events every day without stopping. The programs exist. The counselors are there. The gap, most of the time, is simply knowing to walk through the door.

Frequently Asked Questions

Q: What is the key difference between Medicare and Medicaid, and which one would apply to someone like Estelle?
Medicare primarily serves adults over 65 and individuals with qualifying disabilities, while Medicaid serves low-income individuals and families of any age. Since Estelle is 32 years old with no qualifying disability, she would not be eligible for Medicare. Medicaid, however, could potentially apply to her based on her income level — which is exactly what she had been unaware of before attending the enrollment event.
Q: How much did Estelle’s income drop between 2023 and 2025, and what caused the decline?
Estelle’s gross income fell from approximately $74,000 in 2023 — her best year as a real estate agent — to roughly $41,000 by the end of 2025, a drop of about $33,000. The decline was driven by a cooling Baltimore real estate market caused by rising interest rates that reduced buyer demand, combined with persistently tight housing inventory that limited the number of deals she could close.
Q: How much is Estelle spending monthly on health insurance, and why is it a financial strain?
Estelle was paying $387 per month for ACA marketplace health insurance in early 2026. On a gross income of approximately $41,000, this premium represents a significant ongoing expense. Combined with the $600 per month ($7,200 annually) she contributes toward her brother Marcus’s tuition gap at Towson University, she described feeling “one bad month away” from having to choose between maintaining her health coverage and supporting his education.
Q: What additional financial burden is Estelle facing with her West Baltimore home?
Estelle received a roof replacement estimate of $14,200 in February 2026 for her West Baltimore rowhouse. She has been deferring the repair for two years, resorting to using buckets to manage leaks during heavy rain. She has no savings specifically earmarked for home repairs, making this a looming financial crisis on top of her reduced commissions, monthly health insurance premiums, and her brother’s tuition contributions.
Q: Where did the reporter meet Estelle, and what was the context of the Medicare enrollment event?
The reporter met Estelle at a Medicare enrollment event held at the Enoch Pratt Free Library’s branch on North Avenue in Baltimore on a rainy Thursday afternoon in late March 2026. The event was primarily attended by retirees seeking information about topics like Part D premiums and 2026 cost-of-living adjustments. Estelle, at 32 years old and dressed in a blazer from a real estate showing, stood out as an unexpected attendee and approached the reporter after being redirected by a counselor.
341 articles

Sloane Avery Wren

Senior Benefits Writer covering Social Security, Medicare, and retirement policy. M.P.P. University of Michigan. Former CBPP researcher. NSSA Certified.

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