She’s Spent Years Paying What Medicaid Won’t Cover for Her Disabled Brother — Now Her Own Retirement Is at Risk

Have you ever looked at your bank account and realized that almost nothing in it actually belongs to your future? That most of what you…

She's Spent Years Paying What Medicaid Won't Cover for Her Disabled Brother — Now Her Own Retirement Is at Risk
She's Spent Years Paying What Medicaid Won't Cover for Her Disabled Brother — Now Her Own Retirement Is at Risk

Have you ever looked at your bank account and realized that almost nothing in it actually belongs to your future? That most of what you earn disappears into someone else’s needs before you can even name it as sacrifice?

When I sat down with Monique Washington at a diner in East Baltimore on a Tuesday afternoon in March 2026, she was still in her brown UPS uniform. She had worked a full route that morning and driven her brother Marcus to a physical therapy appointment before meeting me. She ordered coffee, no food, and said she wasn’t hungry — though I suspected that wasn’t entirely true.

A Life That Pivoted at Someone Else’s Crisis

Monique is 43. Her brother Marcus is 38. When Marcus was 25, a distracted driver ran a red light in West Baltimore and hit the passenger side of his car. The collision left him with a traumatic brain injury and permanent mobility limitations that require daily personal assistance.

For the first few years after the accident, Monique’s parents coordinated his care. Then her mother died of a stroke in 2018. Her father followed in 2021. Overnight, Monique became Marcus’s only person — his scheduler, his advocate, his financial backstop, and his emergency contact.

“I didn’t decide to be his caregiver. It just happened, the way things happen when there’s no one else. You either step up or you watch someone fall apart. I wasn’t going to watch that.”
— Monique Washington, UPS driver, Baltimore, MD

Marcus receives Supplemental Security Income through the Social Security Administration. According to SSA’s SSI program page, the federal benefit rate for an individual in 2026 is $967 per month. Maryland adds a small state supplement, bringing Marcus’s total to approximately $1,020 monthly. He also qualifies for Medicaid, which covers a portion of his care.

The word “portion” is doing a lot of heavy lifting in that sentence.

What Medicaid Pays For — and What It Doesn’t

Monique walked me through a breakdown of Marcus’s monthly expenses that she had written on the back of a receipt. She keeps it in her jacket pocket. She said she pulls it out sometimes when she’s trying to understand why her checking account looks the way it does.

$1,020
Marcus’s monthly SSI + MD supplement

~$1,300
Monique’s monthly out-of-pocket caregiving costs

6 yrs
Since she last took a real vacation

Maryland Medicaid covers Marcus’s base personal care aide hours — but only up to a state-determined threshold. When his needs exceed those hours, Monique fills the gap herself, either with her time or her money. She estimates she pays roughly $600 per month for additional care aide hours that Medicaid won’t authorize.

Accessible transportation is another line item. Medicaid covers medical transport to approved appointments, but not the everyday trips — the pharmacy, the grocery store, the occasional outing that constitutes a life. Monique told me she spends approximately $380 per month on accessible van services and modified rideshare costs for Marcus.

Medical supplies round out the gap. Certain wound care products, specific adaptive equipment, and some nutritional supplements that Marcus’s doctors recommend fall outside Medicaid’s covered benefits. Monique estimates another $300 to $350 per month there. Add it up and she’s spending somewhere between $1,250 and $1,400 every month — money that comes directly out of her union wages as a Teamsters-represented UPS driver.

⚠ IMPORTANT
Medicaid coverage varies significantly by state and by the specific waiver program a beneficiary is enrolled in. Gaps in covered services — particularly for home and community-based care — are common across the country. According to Medicaid.gov’s HCBS resource, states have broad discretion over which services and hours they authorize under waiver programs.

The Retirement Account She Stopped Feeding

Monique earns a livable wage. Her Teamsters contract provides solid pay and benefits that most workers in her income bracket don’t have access to. On paper, she should be building toward a stable retirement. She is not.

She told me she stopped making voluntary contributions to her supplemental retirement account four years ago, in early 2022, when Marcus had a hospitalization that generated roughly $4,200 in out-of-pocket costs not covered by Medicaid. She pulled from her retirement contributions to cover it. She never went back to contributing.

“I keep telling myself I’ll restart it next quarter. I’ve been saying that for four years. At some point you stop believing yourself.”
— Monique Washington

Her union pension will provide some baseline income in retirement. But the years without voluntary contributions represent tens of thousands of dollars in potential compounding that simply did not happen. Monique is 43. The window isn’t closed — but it isn’t wide open either.

She has also been unable to change shifts or accept a supervisor position she was offered in 2023, because the hours would conflict with Marcus’s care schedule. She turned down a pay increase of approximately $6,800 annually. She said she doesn’t dwell on it. I noticed she said this twice.

KEY TAKEAWAY
The AARP Public Policy Institute estimates that family caregivers in the U.S. provide approximately $600 billion in unpaid care annually — yet most receive no compensation, no credits toward Social Security benefits, and no formal recognition in the tax code for the economic value they deliver.

The Bureaucratic Maze Around Marcus’s Benefits

Monique has tried to find more formal support. She described the process to me in a tone that was somewhere between exhausted and sardonic. She has contacted Maryland’s Medicaid office to request additional authorized care hours. She was told Marcus’s current level of need doesn’t trigger a higher tier of authorization under the waiver program he’s enrolled in — despite documentation from his neurologist recommending expanded support.

She applied for a different Medicaid waiver, the Maryland Community Options Waiver, which can provide more comprehensive services. As of our conversation, Marcus had been on the waiting list for approximately 14 months.

What Monique Has Navigated on Marcus’s Behalf
1
SSI redeterminations — Annual reviews requiring documentation of Marcus’s continued disability status and household income.

2
Medicaid waiver appeals — Contesting denied service authorizations through Maryland’s appeals process, including one formal hearing in 2024.

3
Coordination of benefits — Managing the interaction between SSI income limits and Medicaid eligibility, ensuring Marcus doesn’t inadvertently lose coverage.

4
Community Options Waiver waitlist — Filed in January 2025; still pending as of March 2026.

She won the 2024 appeal, which resulted in eight additional covered aide hours per week. She told me she cried in her car afterward — not from relief, but from the realization that she had spent 14 months fighting for something that cost her more in lost time than it saved in money.

“You fight this whole battle and you win, and then you sit there thinking — I spent a year of my life on this. What did I actually win?”
— Monique Washington

What She Carries Quietly

There’s a particular emotional register that long-term caregivers inhabit. It isn’t despair exactly. It’s something closer to a very controlled form of grief — for the choices not made, the trips not taken, the version of their own life that exists only in the abstract.

Monique told me she hasn’t taken a real vacation in six years. The last one was a four-day trip to Atlanta in 2019, before her father got sick. She described it as the last time she felt like a person with options. She said this without self-pity, which made it land harder.

She is clear-eyed about the financial reality in a way that some people only get after years of doing the math over and over. She knows what her retirement looks like if nothing changes. She knows what it would look like if Marcus’s waiver application is approved. She knows the difference between those two numbers. She carries both of them.

“I love my brother. That’s not the part that’s hard. The hard part is that nobody built a system that accounts for someone like me — someone in the middle, doing the work, not poor enough for help, not rich enough to not need it.”
— Monique Washington

When I left the diner, Monique checked her phone and said she needed to call Marcus’s aide to confirm the next morning’s schedule. She thanked me for listening. It occurred to me that she probably doesn’t get thanked for much of anything herself.

There are millions of Moniques in the United States — family members holding together what public systems leave incomplete, absorbing costs that appear in no budget line, and aging toward a retirement they can’t quite afford to plan for. Their stories don’t often get told, partly because they’re too busy to tell them.

Related: She’s Been Her Brother’s Caregiver for 18 Years — and Her Own Retirement Is Paying the Price

Related: A UPS Driver in Baltimore Has Spent 18 Years Covering What Medicaid Won’t — Now She Has Nothing Saved for Retirement

Frequently Asked Questions

What is the maximum SSI benefit amount in 2026?

The federal SSI benefit rate for an individual in 2026 is $967 per month, according to the Social Security Administration. Some states, including Maryland, add a small supplement on top of the federal amount.
What does Medicaid cover for people with disabilities living at home?

Medicaid covers some home and community-based services through waiver programs, but states have broad discretion over which services and how many hours they authorize. Common coverage gaps include additional personal care aide hours, accessible transportation for non-medical trips, and certain adaptive medical supplies.
Can a family caregiver receive any compensation or benefits for caring for a disabled relative?

Some state Medicaid programs allow family members to be paid as personal care aides through consumer-directed care programs. However, eligibility and availability vary widely by state. There is no federal tax credit specifically for unpaid family caregivers as of 2026.
Does being an unpaid family caregiver affect your own Social Security retirement benefits?

Unpaid caregiving does not earn Social Security credits. Because Social Security retirement benefits are calculated based on your 35 highest-earning years, years spent reducing work hours or declining promotions due to caregiving can permanently lower your future benefit amount.
How long are Medicaid home and community-based services waiver waiting lists?

Waiting times vary significantly by state and program. In Maryland, some waiver programs have had waiting periods exceeding 12 to 24 months. Monique Washington reported that her brother Marcus had been on the Community Options Waiver waitlist for approximately 14 months as of March 2026.

218 articles

Sloane Avery Wren

Senior Benefits Writer covering Social Security, Medicare, and retirement policy. M.P.P. University of Michigan. Former CBPP researcher. NSSA Certified.

Leave a Reply

Your email address will not be published. Required fields are marked *